Privacy Policy

Effective Date: September 9, 2024

Thank you for visiting our Website. This Privacy Policy explains how Flogistix, LP, a Flowco Inc. company (“Flogistix” or “we” or “us”) collects certain information through our website at flogistix.com, through communications with you, and various other platforms that link to this Privacy Policy (our “Website”). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. We encourage you to read this Privacy Policy before using the website. By using the website, you signify your agreement to the terms and conditions of this Privacy policy. Should you have any questions about the website, this Policy, or our privacy practices and procedures, please get in touch with us at the contact information at the bottom of this policy.  

BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

Information We Collect & How We Collect It. 

The type of information we collect depends on how you are interacting with our website. We may collect many types of information about you and your use of the Website, including information by which you may be personally identified, information about you but does not individually identify you, and information about your internet connection, the equipment you use to access the Website, and other usage details. 

We may collect this information directly from you when you provide it to us, or to our vendors, when you contact us, or automatically as you use the Website, and from third parties, including our vendors, service providers, business partners, and third parties that may link with or are used in connection with the Website.  For example, when you correspond with us through the contact forms at our Website, we collect personally identifiable information from you, such as an e-mail address, first name, last name, telephone number, company name, time zone, other information or data that you share with us. 

Outside the contact forms, we also collect information regarding how our website is used, including the number of page visits and duration, the dates and times specific content found on or in the Website is accessed or reviewed. There is also information about your computer hardware and software that may be automatically collected, such as your IP address which may be tied to your geographic location, browser type, domain name, access time, operating system, software version, and any referring website addresses. Some of this usage data comes through “cookies” as described below in this Privacy Policy.

We may use cookies (e.g., browser cookies) and other technologies (e.g. web beacons) for various reasons for automatic data collection.  For example, a cookie is a data text file sent from a website to your computer and is used to identify your computer when you return to our Website. We may use cookies and other technologies to personalize your visit to the Website or to track your usage of the Website. You can set up most browsers to refuse all cookies or to notify you of any cookies you receive. Please note that some features of the Website may not function properly should you disable or refuse cookies. 

Use of Information.

We use and process information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.

• Fulfillment of your requests or in connection with a performance of a contract

• To provide you with information, products, or services that you request from us.

• To fulfill any other purposes for which you provide it.

• To carry out our obligations and enforce our rights.

• To send you notices, including to notify you about changes to our Website or any products or services we offer or provide through it, or any other general messages.

• For our legitimate interests, including, without limitation, to support our business, for statistical analytics purposes, usage statistics, and to improve our Website, products, services, and business.

• To comply with our legal obligations.

• In any other way we may describe when you provide the information. 

• For any other purpose with your consent.

• When you complete and submit a form on our Website, we use the email address provided with that submission to send you information about your request and other goods and services we offer. You can opt-out of these messages at any time in the future.  

Transfer of Personal Information.

We may store or process your information outside your city, province, state, or country, including through one of our contractors and service providers. So your personal information may be stored in a country or state that operates under privacy and data protection laws different from those of your home jurisdiction. Your submission of data to our Website and your consent to this Privacy Policy include consent to such transfer, storage, and processing outside of your jurisdiction and in or into the United States. This Privacy Policy does not create rights enforceable by third parties.

Other Websites, Platforms, and Applications.

Please also keep in mind that the Website may contain links to other websites or be provided through and/or utilize features operated by third-party platforms, including those of our service providers, whose policies regarding the handling of information may differ from ours. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. 

We do not control these third parties’ privacy practices or tracking technologies. If you have any questions about third-party content, contact the responsible provider directly.  You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from the Website so that you can understand how those websites collect, use, and store your information. We are not responsible for the privacy statements, policies, or content of these other companies and websites or apps, including websites you link to or from the Website.

As set forth in this Privacy Policy, we may share and receive information about you from these third parties in order to provide you with the Website or support our business. You are responsible for reviewing the privacy statements and policies of those other websites and service providers you choose to link to or from the Website, so that you can understand how those third parties collect, use, and store your information. We do not control these third parties’ tracking technologies or how they may be used and we are not responsible for the privacy statements, policies or content of other websites or platforms or applications, including those you link to or from our Website. Websites containing co-branding (referencing our name and a third party’s name) contain content delivered by the third party and not us and are subject to those third party’s privacy statements.

Disclosure of Information.

We may disclose aggregated non-personally identifiable information about our users, the use of the Website, and any data related to or in connection with the Website, without restriction.  

We do not give away, sell, rent or lease users’ personally identifiable information to any merchant, advertiser, or web publisher. We may disclose personal information that we collect or you provide as described in the Privacy Policy internally and/or to our subsidiaries, parent company and affiliates; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred; to fulfill the purpose for which you provide it; any other purpose disclosed by us when you provide the information; to comply with the law or a legal process; cooperate with investigations of purported unlawful activities; to identify persons violating the law; to attorneys to address contract violations or illegal behavior; or to protect our rights, property or safety or that of others or the public; or to contractors, service providers, and other third parties we use to support our business or to provide the Website.  

Certain independent contractors or service providers we use to support our business can access data we collect, including personal information. Such vendors include, but are not limited to: website hosting and marketing vendor(s), data analytics vendors, and employment opportunities vendors. Our contractors help us with hosting and storage of this Website, tracking Website use, applying for open positions with us, marketing to and communications with Website users. Some of the contractors may make independent use of data they gain through us, including personal information. As described elsewhere in this Privacy Policy, we are not responsible for the conduct of such parties.

Protection of Personal Information.

We do not directly store the personal information that may be included in usage data collected by cookies and other mechanisms at our Website. The information we do not store ourselves is collected and stored on our behalf by our contractors or vendors, including, for example and without limitation, Google/Google Analytics, under their policies and procedures. 

We do store information you send us through contact forms through the Website. We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  Unfortunately, even with these measures, we cannot guarantee the security of your personal information or any other data, and by using our Website you acknowledge and agree that we make no such guarantee, and that your use our Website and sharing of your information to us is at your own risk.

Your Requests Concerning your Information.

For personal information that we have about you, you may make requests such as the following:

• Deletion:  You may ask us to erase or delete all or some of your personal information that we have collected. Doing so may limit your ability to use certain functionalities of the Website and our ability to process your requests and inquiries.  

• Correction/Modification: You may ask us to change, update, or fix your information in some instances, including if it’s inaccurate.

• Object to, or Limit or Restrict, Use of information: You may ask us to stop using all or some of your personal information or to limit our use of it; however, doing so may limit your ability to use certain functionalities of the Website as well as our ability to process your requests and inquiries.

• Right to Access Your Information: You can ask us for a copy of the personal information you have provided to us so long as we are able to verify your identity when you make such a request.

To make a request or inquiry concerning your personal information, contact us at the information below and include the phrase “Privacy Request” in the subject line.  When you make a request, we ask that you help us by also identifying the following:

• Tell Us Your Specific Request: Please specify your specific request and the personal information to which your request relates. If you are acting on behalf of another individual, please clearly indicate this fact and your authority to act on such person’s behalf.

• Tell Us More About Your Relationship with Us: Please let us know how you are associated with us.

• Help Us Verify Your Identity: Provide us with enough information to verify your identity. If we cannot initially verify your identity, we may request additional information to complete the verification process (such information may include your picture, a copy of your driver’s license or other government-issued ID, and/or a recent utility or credit card bill). Please note that if we cannot verify your identity, we may not be able to fulfill your request. Any personal information you disclose to us for purposes of verifying your identity may be shared with our third-party service providers and/or third parties (like your phone carrier) or government agencies for the purpose of verification.

• Direct Our Response Delivery: Depending on your request, we will respond to you via email. If you prefer to receive our response in another way, then please let us know your preferred delivery mechanism to receive our response. You may specify, for example, email, mail, or through your account (if you have one with us).

We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or, cause the information to be incorrect, or for a similar legitimate purpose. In any case, where we provide information access, deletion, or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.  

We endeavor to confirm receipt of a verifiable consumer request within ten (10) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.  The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information.  If we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce obligations or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data).    

We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Opt-Out Requests.

You have the option to opt-out of certain practices that may be present on the Website. The option to opt-out will be a conspicuous mechanism that will give the consumer the choice to decide that they would not like to participate. This option will be available anytime for consumers who use the Website. You will have the right to opt-out by taking affirmative action on the Website’s interface or by emailing the information below that you would like to opt-out of one or all of the following:  

• Participation in Targeted Advertising: You have the option to opt-out of our ability to aggregate information we gather from you with information about you from third parties to use in tailoring advertising specific to you.

Requests to opt-out sent to the contact information below should indicate your name, address, email address, and that you wish to opt-out of targeted advertising as described above.  

Children and Minors.

Our Website generally provides services and solutions and, as such, is intended for professionals and/or individuals over sixteen (16) years of age. We do not target children and do not knowingly collect any personal information from children under the age of sixteen (16). When a user discloses personal information on our Services, that user represents that they are at least sixteen (16) years of age.

Your State Privacy Rights.

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Certain states including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.

• Access and delete certain personal information.

• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).

• Data portability.

• Opt-out of personal data processing for:

• targeted advertising (excluding Iowa);

• sales; or

• profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email the address found below. To appeal a decision regarding a consumer rights, which certain states permit, you may email the same.

Changes of This Privacy Policy.

We may change this Privacy Policy at any time by posting a new version on this page or on a successor page or within the Website. The new version will become effective on the date it is posted, which will be listed at the top of the page as the new Effective Date. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting the Website and this Privacy Policy to check for any changes.

Contact Information.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at privacy@flogistix.com.

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